Do you have a question?
To save you time, here are some common questions we have received.
If you don’t see your question here, you can contact our Help Desk at the bottom of this page.
Completing the Courses
How do I complete a course?
Click on the Go to Courses button. Click on the image of the course you are going to complete. Click on the first lesson to open the course. Click the Play Arrow to start the course. Click the Next arrow to read the course information. Complete the Quiz question at the end of the lesson. Press the Submit button when you have answered the question.
When you have completed the Quiz, make sure to press the Mark Complete button to proceed to the next lesson. Always make sure that you press Mark Complete at the end of every lesson.
Once you have finished a lesson and pressed the Mark Complete button, it will automatically take you to the next lesson. Click the arrow to start the next lesson, and complete as above.
How do I print my certificate?
Once you have completed the course, you will earn your Certificate of Completion. Download your certificate by clicking on the Download Certificate button. The certificate will open in a new tab. To print, press File and then Print.
To view all your certificates, click on My Certificates in the Main Menu. This shows you a list of all the certificates you have obtained.
Upgrading to Silver Membership
How do I upgrade to a Silver Membership?
To upgrade to a Silver Membership, click on My Account in the Main Menu. Your account shows you information on all of your courses, as well as your Membership status. To upgrade your membership, fill out the payment details and click the Upgrade button.
About GPA Training
What is GPA Training?
GPA Training is an online training platform that’s an initiative of Grain Producers Australia. It offers different training courses specifically developed for farmers and their businesses. It is designed by growers and experienced industry professionals, with the needs of farmers in mind, to make it user-friendly and efficient – to save time and reduce costly red tape.
How does it operate?
Through a very clearly presented online training platform, GPA Training will inform and instruct producers and carriers of the risks and requirements for entering your Agricultural Workplaces to deliver or receive goods.
How long does the training take?
Each course is a different length.
The Grain Site Delivery Induction is estimated to take about 20 minutes to sign-up and complete.
Who will need to complete a safety induction?
Individual businesses will decide on their induction requirements, so you check with a business if you need an induction.
The most common are:
Farm Workers – Some individual farms are requiring an induction before allowing anyone to work on the farm.
Producers – customers who conduct their own deliveries or pick-ups from grain delivery sites, including sample drops.
Carriers – representatives of freight companies who deliver, or pick-up from grain delivery sites.
Passengers – individuals travelling in the vehicle of a Producer or Carrier who require access to a grain delivery site.
Who holds my personal information?
GPA Training manages and holds the data on the platform.
Your data is only shared with others after you give permission. Two examples of this are:
Grain delivery companies who request a list of people who have done the induction required for their sites. We will only share the information with companies you have nominated.
External Registered Training Organisations (RTOs) who will provide you with additional training (e.g. Chem card accreditation). You will be asked to give us permission to send your details to the RTO.
Your credit card information is stored separately in a secure payment system (Stripe or PayPal) and we do not ever share this information with another party.
How often do I have to repeat a course?
Your certificate of completion shows the date that you complete a course. Each company will decide how frequently you need to repeat your training.
How long does my membership last?
If you are a Bronze member (free membership), your membership will last for 18 months after the last course you complete.
If you are a Silver member (paid membership), your annual subscription provides unlimited access to training courses throughout the year. At the end of the 12 months, you will need to pay your next subscription to retain access to the platform.
Does this involve any additional red tape?
As more companies start to require safety inductions, the goal is to have this one induction course be recognised at every site. This will reduce red tape by allowing growers to do it once, not once for every company visited. The additional purpose of this training is to increase safety across the grain industry through a system based on continuous improvement. This is about doing the right thing by reducing risks and accidents, to be proactive with preventing government regulations being imposed on our industry. Poor safety standards and accidents will attract unwanted attention from the public and lawmakers with legislative responses, which will inevitably create added costs and red tape on growers, in order to meet compliance.
Technical
Minimum System Requirements
GPA Training has been designed for modern technology and with the user in mind.
It is accessible on Desktop, Laptop, and Tablet devices – while catering for connection speed issues in regional locations.
The content has been built to run on the 2 most recent versions of Safari, Chrome, FireFox, and Edge. It cannot be guaranteed to run on older browsers.
Will it run on Internet Explorer?
Microsoft has officially announced that Internet Explorer is no longer supported. We cannot guarantee that GPA Training will work on Internet Explorer and cannot provide support for it.
My screen has frozen part way through the induction. How do I continue?
To speed up the loading of internet pages, your browser stores temporary files in the cache. If your screen freezes part way through a course, you may need to clear your browser cache.
Instructions for clearing the cache differ depending on the browser you use.
There are detailed instructions, with images, for many different browsers on the following page:
WikiHow
or you may want to do your own google search:
Clear Browser Cache
How do I print a certificate?
To print any of your certificates, click on My Certificates in the Main Menu. This shows you a list of all the certificates you have obtained. Click on the course you want to download the certificate for. The certificate will open in a new tab. To print, press File and then Print.
How do I change my details?
If you need to update your details, please send an email with the required changes to admin@gpatraining.com.au
I have forgotten my password. How do I get it?
If you have forgotten your password, go to the GPA Training login page and click on the ‘Forgot Password? Click here to reset’ link, just under the login button.
Then, enter your email address and press the Get New Password button. This will send you an email so that you can reset your password.
How do I change my password?
If you want to reset your password, go to the GPA Training login page and click on the Forgot Password? Click here to reset link, just under the login button. Then, enter your email address and press the Get New Password button. This will send you an email so that you can reset your password.
I have done the Grain Site Delivery Induction but didn’t tick the company I am delivering to. Do I have to do the whole induction again?
No. You can go into the My Account page and update the companies you deliver to. Then, print a new certificate and it will be shown.
What happens once the training is complete, when delivering grain?
Participants receive a digital certificate demonstrating they’ve completed the induction course. This needs to be shown to GrainCorp staff, either on smart phones or printed versions, when entering sites. If the certificate can’t be shown, growers and carriers can still gain access – but they will be encouraged and reminded to do the training, with a range of support options provided at site entry; including a QR Code to take you straight to the training platform. A three strikes rule will apply where the training will need to be completed before access can be provided, which can be done on site.
